Technical Lead

Job Location: Tokyo, Japan

Employee Type: Permanent

Report to: Project Manager

Date of Joining: Aug 2021

Team size: 5-10

IBS Japan is looking for a Technical lead with work experience in Networking and AWS system support, for Japanese customers with strong bilingual (Japanese and English) skills.


  • Delivery Portfolio – delivery and support of releases during support hours. POC for the customer and offshore.
  • Customer Focus: Understand customer priorities and business context, and be able to recommend the right solutions.
  • Business Focus : Understand customer business landscape and engage customers at the business level and showcase value to customers through innovations, suggestions & supporting project manager in delivery priorities
  • Delivery Outcomes: Achieve delivery outcomes as expected and in a sustainable manner. (Quality, Schedule, Cost, Commercial and Business KPIs of SBU & PROGRAM)

Mandatory Requirements:

  • Hold valid Japan work permit and Japan residence card
  • Currently reside in Japan and can have face to face interviews at Tokyo Office
  • Minimum of 4-6 year experience in Networking and AWS system support.
  • A proven, successful track record of onsite support working with Japanese customers and offshore delivery teams
  • Strong command of Japanese (JLPT N3 and above)
  • Minimum 4-5 year experience in Scripting & Linux
  • Expecting work/basic knowledge in AWS configuration & Monitoring tools.
  • Good command of English (TOEIC 850 or above)
  • Capability of interacting with team/customer proactively

Desirable Skills:

  • Airline Domain Experience would be an added advantage
  • Work Experience in Multi-Cultural Environment

Recruitment Process:

Candidates who pass resume screening will proceed with the 1st interview.

  • 1st Step: Face to Face or Online interview with Hiring Manager
  • 2nd Step: Face to Face or Online interview with Account Owner / Region Delivery
  • Final Step: Online interview with Corporate HR Manager

We Can Offer You:

  • Compensation: Based on competence and skill set
  • Holidays: Saturdays & Sundays, National Holidays, December 30th to January 3rd
  • Leave:  15-day annual paid leave and 6-day annual sick leave
  • Insurance: Health, Unemployment Insurance, Occupational Injury and Workers Compensation
  • Probation Period: 3 months after the day of commencement

How to Apply:

E-mail Japanese and English resumes to This email address is being protected from spambots. You need JavaScript enabled to view it.