Business Analyst

Job Location: Tokyo, Japan

Employee Type: Permanent

Business Section: Airline or IT

Report to: Service Delivery Manager

Date of Joining: ASAP

Team size: 10-20

IBS Japan is looking for a Business Analyst with experience in evaluating business processes, performing detailed business requirement analysis, documentation process, endorsing requirements and solutions with business users, customer coordination, preferably Airline/Travel related area, for Japanese customers with strong bilingual (Japanese and English) skills.


  • Interact and co-ordinate with Customer, IBS Service Delivery team, other subcontractors and groups.
  • Documentation Creation in both English and Japanese
  • Meeting support
  • Testing (i.e. Test case, Test scenario, Test execution)
  • Translation/interpretation and documentation as part of the above
  • Maintain and develop the client relationship through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and satisfaction.
  • Any other relevant tasks in relation to the above as may be assigned by the Company from time to time.

Mandatory Requirements:

  • Currently reside in Japan and can have face to face interviews at Tokyo Office
  • Minimum of 2 years’ experience as Business Analyst IT systems, preferably Airline/Travel related area.
  • Native Japanese
  • A proven, successful track record.
  • Good command of Japanese and English (preferably TOEIC 850 or above)
  • Capability of interacting with team/customer proactively

Recruitment Process:

Candidates who pass resume screening will proceed with the 1st interview.

  • 1st Step: Face to Face or Online interview with Hiring Manager
  • 2nd Step: Face to Face interview with IBS Japan President
  • Final Step: Online interview with Corporate HR Manager

 We Can Offer You:

  • Compensation: Based on competence and skill set
  • Holidays: Saturdays & Sundays, National Holidays, December 30th to January 3rd
  • Leave:  15-day annual paid leave and 6-day annual sick leave
  • Insurance: Health, Unemployment Insurance, Occupational Injury and Workers Compensation
  • Probation Period: 3 months after the day of commencement

How to Apply:

E-mail Japanese and English resumes to This email address is being protected from spambots. You need JavaScript enabled to view it.