Project Manager (Onsite Product Implementation Manager)

Job location: Tokyo, Japan

Report to: Service Delivery Manager

Date of Joining: ASAP

Team size: 3-5

IBS Software Japan is looking for a Project Manager (Onsite Product Implementation Manager ) with experience in managing and delivering large scale IT systems, preferably airline related, for Japanese customers with strong bilingual (Japanese and English) skills. This role is to drive implementation of a product for one of the large airlines in Japan and hence background is dealing with Enterprise Product roll out is mandatory.


The work involves implementation of a large product- Managing the activities like Fit&Gap, Interface Integrations, Application Configuration, Interface Testing and User Acceptance Testing is the main focus. Below are in that context.

  • Interact and co-ordinate with Customer, IBS Service Delivery team, other subcontractors and groups.
  • Formulate and manage the implementation plan to achieve the success of the product implementation
  • Act as the communication window between IBS and customers on issues related to the project.
  • Send out the periodic reports to customers and internal management
  • Track project milestones, deliverables and other details.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Build, develop, and grow any business relationships vital to the success of the project.
  • Represent IBS project team in the Steering meetings and internal senior management reviews
  • Develop understanding of the product and the domain for effective implementation management
  • Any other relevant tasks in relation to the above as may be assigned by the Company from time to time.

Mandatory Requirements:

  • Hold valid Japan work permit and Japan residence card
  • Currently reside in Japan and can have face to face interviews at Tokyo Office
  • Minimum of 6-8 year experience in managing and delivering large scale IT systems, preferably travel and airline related.
  • Background in dealing with product implementations for large customers
  • A proven, successful track record of project management support working with Japanese customers and offshore delivery teams
  • Proficient in the project management tools like excel, Microsoft Project, JIRA, Confluence etc.
  • Strong command of Japanese (JLPT N1 or N2)
  • Good command of English (TOEIC 850 or above)
  • Capability of interacting with team/customer proactively

Recruitment Process:

Candidates who pass resume screening will proceed with the 1st interview.

  • 1st Step: Face to Face or web interview with Hiring Manager
  • 2nd Step: Face to Face or web interview with IBS Japan President
  • Final Step: Web interview with HR Manager

 We Can Offer You:

  • Compensation: Based on competence and skill set
  • Holidays: Saturdays & Sundays, National Holidays, December 30th to January 3rd
  • Leave:  15-day annual paid leave and 6-day annual sick leave
  • Insurance: Health, Unemployment Insurance, Occupational Injury and Workers Compensation
  • Probation Period: 3 months after the day of commencement

How to Apply:

E-mail Japanese and English resumes to This email address is being protected from spambots. You need JavaScript enabled to view it.