Inclusiveness & Equality
We are an equal opportunity employer, in every sense of the term. Your gender, race, religion, social preferences and cultural background will never be a factor in evaluating you as a professional. Your career progress will depend on how you perform at work, and how well you follow the IBS code of conduct and ethics.
As a truly global company, we employ people from around the world. Approximately, over 40% of these are women, which puts us at the very forefront of the industry in terms of gender diversity, and we are always working to improve this statistic even further. We do our best to provide an inclusive workplace, where all IBSians treat each other with respect and courtesy. Once you become a part of our family, you will be welcomed on the strength of your professional capabilities and ethical conduct, and be expected to interact with your colleagues the same way.
IBS Software has a culture of inclusivity wherein every employee feels that she/he has opportunities to succeed and grow. And I value the diversity here, not just the workplace, but also our customers and stakeholders.
IBS Software has a way of making everyone feel at home, irrespective of what our background is, right from Day 1. Our culture is a result of consistent efforts to listen to our co-workers and acting on what they have to say. IBS is not just a place where I can come to work, but it is also where I have created lasting friendships.
Everyone has equal opportunities to grow and thrive at IBS Software. It is very rarely that you hear of office politics or favouritism being the reason for professional growth. The targets are owned as a team more than by individuals. As such, help is readily available- just that you might have to seek for it a bit. There is very little finger pointing or blame shifting. Together we strive to achieve results.
IBS has always been a team built on togetherness, and in that we don’t differentiate who in the team is from where in the world !
Here at IBS Software, we love the work we do…and that’s one reason why we are so good at it! But this typically starts with having a positive environment at the workplace, to bring out the best in you. An in-house ‘Reflections’ team (composed of IBSians, for IBSians) organizes in a fun-filled manner all kinds of seasonal celebrations like Christmas, Onam, Thanksgiving, Diwali, Thanksgiving and other festivals relevant to each location. Other periodic events offer all IBSians a platform for displaying their artistic, athletic and creative talents.
Even a typical workday at IBS comes with a good level of flexibility, starting from multiple shifts and telecommuting options based on your specific role and team. Concierge services are provided to carry out personal errands and to relieve employees of routine tasks. The leave plan is relatively very liberal compared to peers in the industry, with a personal day off to help employees plan for important events in life.
I would like to highlight the two best practices followed at IBS Software to ensure a perfect work-life balance. The primary one being encouraging employees to work from home, enabling better control on the work schedule.
The amount of trust IBS Software places in its employees is immense. As an employer, IBS allows its employees to be the best judges of how to balance personal and professional life in order to achieve their goals.
With IBS Software, I have always been able to adjust my working hours in such a way that it wouldn’t come in the way of my personal life and family time. Being a mother of 2, it would have been very challenging if the company I work with is not open to flexibility. IBS has been of great support, especially during covid times to manage work from home. Big thanks to IBS for encouraging employees to maintain a healthy work-life balance.
At IBS Software I am able to manage my day, with better focus on my deliverables and results, while being available to manage my personal schedule as well. I really value the flexibility that helps me take time to pick up kids at school, or be home with them for lunch some days. It also gives me some time to work out and focus on wellness. IBS also offers ample opportunities to learn and understand the people and culture of different regions. On the personal front, I like to be heard, to contribute, and here, people do ask my opinion, hear my thoughts, and of course I feel embraced and valuable too.
Working at IBS software has enabled me to satisfy the professional and traveller in me. During my career spanning more than 10 years, various project demands helped me move to global locations, which also helped me explore newer places, culture and cuisine. I still do a lot of traveling and with the work from anywhere policy, I have been able to manage both travel and work more efficiently. I have been an active participant in various sports and cultural activities at IBS and got several opportunities to showcase my talent at both sports and singing.
IBS Software has been very quick to adapt to the realities of remote work, considering the pandemic and aftermath. The company understands that a healthy personal life feeds a solid professional life. Above all, IBS encourages employees to pursue their personal passions and provides the best platforms to showcase them. Playing music with my band mates is my passion for the past couple of years. And I was so excited to have been featured on IBS On Air, IBS’ internal communications initiative.
Business Ethics & Integrity
IBS Software is committed to ensuring each employee a safe work environment, free from all forms of harassment. If you, as an IBSian, happen to come across a shortcoming in the execution of this rule, the ‘Resolve’ platform may be utilized for getting grievances addressed without fear or risk of retribution. We follow a zero tolerance policy towards sexual harassment, with preventive/remedial actions strictly in alignment with the law, and often far more strict in execution! Every IBSian is encouraged to be a responsible whistle-blower and bring attention to any practice/event/incident, which may be detrimental to the company or its people, or in conflict with the laws of any territory, we operate in.
It is an undisputed fact at IBS that the ethics of the organization and well-being of our people take priority over any business related issue. We categorically refuse to be part of any transaction, which goes against the letter, or spirit of the prevailing laws in any country we operate in. No IBSian will be asked to put his/her integrity or personal safety at risk to fulfil a business obligation, nor to force a colleague/partner/associate to do so. Know more about IBS' Employee Ethics and Code of Conduct.
I work closely with many of our airline customers, partners and prospects in the Operations space. It is in these interactions that I have especially seen IBS Software’s impetus on ethics and integrity shine through. Although it makes for a challenging initial sell, I have experienced that in the long run, it is this tenet that our customers have most appreciated about IBS and also the secrete sauce behind our commendable customer retention. There were countless moments in 2020 and 21 – the excruciating troughs of aviation – where I proudly experienced IBS stand by its integrity not only when transacting with airlines and partners, but most notably on how it stood by its backbone – its people.
Ethics and integrity are at the core of the IBS Software, and are driving and defining the various communication channels, be it internally with employees or with external stakeholders. Regular trainings and personal development programs enable the employees to constantly evolve and update. IBS Software is a company which enables its employees to personally grow and steadily learn which makes it easy to apply the values of integrity and ethics every day.
While capability and performance are important aspects that determine a person’s career graph, having the right attitude towards work and displaying characteristics such as being there in challenging times, being supportive to co-workers, building trust with customers and willingly taking on responsibilities over and beyond assigned tasks makes the difference between a good professional and a great professional. Integrity in my view translates to being true to yourself, your co-workers and your organization on values. My experience with IBS Software has been that individuals who have the right work ethic (attitude towards work) and a high level of integrity (shared values) have been the ones that have grown professionally through their career here.
Environment of Support
IBS Software, as an organization, along with the larger group of all IBSians around the world, has set an example by joining hands and extending selfless support (financial, social and otherwise) to those among us who fell into unfortunate circumstances.
Candle is a group of IBSians who work to channel the goodwill and kindness of fellow colleagues who wish to give a light of hope to the underprivileged ones in society. As part of this family, you will get opportunities to make meaningful contributions of your time and efforts, more importantly than money - strictly on a voluntary basis – towards humanitarian causes of various kinds. Together, we can make a bigger difference than one individual can.
Social responsibility initiatives at IBS Software are very good and organized, be it a Back to School campaign or medical/ educational support to the lesser privileged community. I have been a member of the CANDLE (Care and Love) team ever since I joined IBS and I have participated in most of its activities. It is a matter of great pride to see that IBS is bringing smile to many beneficiaries like destitute homes, old age homes and individual families.
As part of my role in IBS Software, I have been aware of the statutory requirements to abide by for the CSR activities. Here I got to see this fulfilment by the letter and more importantly by spirit of the law, and contributing beyond the expected thresholds. Be it a kid or an adult, their smiles are a solid testimony for the difference made in their lives and how significant are IBS’ CSR activities.
Being a member of the Candle team I got to volunteer at many events and getting to witness the difference that our time can bring to so many lives is fulfilling. These visits and interactions with the beneficiaries have been an encouraging factor to participate and contribute more. .
I have been involved in most of the social responsibility activities at IBS Software. We have had several environmental and social initiatives like planting trees and serving at various old age homes and such other homes that IBS supports. At IBS, we engage in these activities wholeheartedly and most often, employees volunteer making the activities livelier.
IBS has always been at the forefront to support the various government initiatives, whenever there has been a need, in connection with a natural disaster or a pandemic like Covid.